Technical Support Center

FieldServer Technical Resources

FieldServer Technologies provides various technical documents and software with each FieldServer. These include instruction manuals, driver manuals, ENotes, configuration manuals, utility software and more. However it is often handy to have access to more diagnostic information when troubleshooting the FieldServer. There are several third-party technical resources available that are useful for diagnostic tests.

These include:

CAS BACnet Explorer (BACnet/IP, BACnet Ethernet, BACnet MS/TP
www.chipkin.com/cas-bacnet-explorer

    • The CAS BACnet Explorer is used for BACnet/IP, BACnet Ethernet and BACnet MS/TP. It is a valuable utility for testing, debugging and discovering BACnet networks and devices.

LonMaker (LonWorks)
www.echelon.com/products/networktools/lonmaker/

    • LonMaker is Echelon's premier LonWorks Network Management tool. It is used for browsing, binding and identifying different devices on the LonWorks network. This program is the most complete LonWorks Network Management tool available.

MG-Soft MIB Explorer (SNMP)
www.mg-soft.si/

    • MG-Soft's MIB Explorer is a comprehensive SNMP client for viewing, exploring, comparing, and exporting MIB modules. It supports collecting TRAPS as well as sending get/set requests to obtain data from the FieldServer's SNMP server.

ModScan32 (Modbus RTU and Modbus TCP)
www.win-tech.com/html/modscan32.htm

    • ModScan32 is a shareware program that can be used to test Modbus RTU and Modbus TCP. It is a Modbus Client that can be used to poll any Modbus RTU/TCP Server side application for testing. This allows the user to verify correct protocol operation in new or existing systems

Wireshark (Ethernet)
www.wireshark.org/

    • WireShark is a freeware program that is used to capture Ethernet packets on any network. Formerly known as EtherReal, this software captures packets from most Ethernet protocols and displays them for analysis. Diagnosing Ethernet protocols packets and messages are easily done with a capture from this software..

Phone: 408-964-4443
Email: support@fieldserver.com

Instruction Manuals FieldServer Technologies product and driver manuals are available for download along with various utility software. These manuals have been written to provide the user with all the information necessary to configure and operate the FieldServer products. Should you need any additional information, please contact FieldServer Technical Support.

ENOTES (Engineering Notes that are developed to respond to some common technical support questions)

Driver Configuration Worksheets

Installation and Utility Software Downloads